JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A FOOD & BEVERAGE SUPERVISOR AT THE MUNICIPAL HOTEL
What you'll be doing...
Reporting to the Restaurant Manager, you will be responsible for overseeing the floor and service in their absence. Since opening in May 2023, Palm Court, Seaforth Restaurant and The Botanic Tea Room are the places to be and to be seen! We are growing our team to meet increased guest demand. As a full service hotel there are lots of opportunities for development and growth. This is a full time role with varied shifts that may cover, breakfast, lunch, afternoon or evening service 40 hours per week. You can expect your working day to include the following.
- Training and supervising employees to ensure that they are performing their jobs correctly and to the highest level of detail.
- To actively inspire and lead a team to success and job satisfaction.
- Monitoring employee productivity to ensure that goals are being met.
- To supervise the floor staff ensuring that service is timely and that all members of the team are worknig proactively and collaboratively.
- Maintaining sanitation standards on the premises by monitoring employee compliance with company policies regarding cleanliness.
- Ensuring etiquette and professionalism is upheld by all.
- Monitoring team delivery of 5* service and the creation of positive memorable experiences.
- To anticipate guest requirements and pre-empt possible issues.
- To provide feedback, training and development to team members.
- Providing customer service by answering questions about menu items or suggesting items based on customer preferences.
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Food & Beverage Supervisor , you will need the following qualities and skills.
- Commitment to ettiquette and high standards
- Display strong leadership,
- Have a resourceful and problem-solving approach.
- Great customer service and organisational skills
- Deliver fair and consistent feedback along with recognition and reward.
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days' holiday for your birthday
- Gratuities
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, click here to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact careers@rbhmanagement.com.
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